Delivery Information & Charges »

Here at The Whirlpool Bath Shop, our commitment to providing superior service extends to our specialised delivery service. Once your order is confirmed, our warehouse team will ensure that your items are checked and packaged as quickly and safely as possible. All our products are securely packed and delivered to our customers by our specialst pallet company. Our packaging incorporates specific design features to ensure each product is supported and protected during delivery, so that it arrives safely with the customer every time.





All standard orders will then be loaded onto either standard or special A frame pallets and despatched via our carriers.

Once your order is ready to despatch, you will be contacted to arrange a delivery date of your choice, and then on the actual day of delivery you will be given a contact number to check on its current status.

Our delivery teams are highly trained in specialist home delivery, and will deliver your products to your door or driveway*.





*we offer a doorstep or driveway delivery service only, our carriers are not insured to enter your property, you are responsible for the disposal of any packaging unless the driver agree's to take the pallet.





We will respectfully request that you refrain from booking in any plumbers or workmen until you have taken satisfactory delivery of all items of your order and have made sure to check for any damage or defects. Though we aim to make sure we get your order to you correctly and in good time occasionally problems do arise which may cause a delay. This is highlighted in our terms and conditions that you agree to at the time of purchase.

Delivery Charges

Delivery charges may apply to certain UK postcodes, please enter your postcode at the checkout and click the 'calculate postage' button to update your total, if no surcharge applies then the total will remain the same and £0.00 will appear in the delivery charge field.  We only charge our customers the delivery price which we have to pay our courier to deliver to you.

If you are unsure or have any doubt please call 0800 028 6174, our friendly sales team will be happy to assist you.

Delivery Days

We deliver Monday to Friday between the hours of 0800 - 1800. Saturday deliveries are available but are chargeable based on postcode.

Delivery Time

Your delivery will normally take between 5 - 7 working days. If delivery is likely to take more than 7 working days you will be advised. Small items such as whirlpool cleaners, bath oils are dispatched same working day.

We Recommend

If you are looking at purchasing more than one item at a time we recommend that you make your order by telephone to save you getting charged too much for delivery. Our friendly sales team will be happily take your order and process it for you. To make order by phone call 0800 028 6174.

Late Delivery

Late delivery may be due to the product being delivered directly from our supplier, and this may in turn extend the delivery date.

Check Items Before Signing

It is important that before you sign the delivery docket, that you check all your products. If the item is damaged please call 01489797130 immediately, whilst the delivery driver is still with you. If your goods arrive damaged we will arrange for a replacement to be sent to you as soon as possible. This does not affect your statutory rights..

Delivery Promise

When you´ve chosen your new bathroom, we promise to deliver it on the date agreed with you in advance. Most items in our stores and catalogue are kept in stock ready for manufacture at our warehouses all over the country, so you don't have to wait to get your dream bathroom.

Returns

When you´ve chosen your new bathroom, we promise to deliver it on the date agreed with you in advance. Most items in our stores and catalogue are kept in stock ready for manufacture at our warehouses all over the country, so you don't have to wait to get your dream bathroom.