The factory has reopened and manufacturing has begun. The phone lines are now open. Thank you for your patience.
The office and factory will re-open on the 11th of May at 0900. If you're awaiting delivery of a bath we hope to speak with you before then to confirm your order/delivery, if we have not been able to make contact we will be in contact w/c the 11th.
If you have placed an order for a bath after the 1st of May we will be in contact with you from the 12th of May on wards.
If you have placed an order for cleaning products or bath oils since the 23rd of March, these will be posted w/c the 11th of May via Royal Mail.
We are scheduled to re-open on the 11th May and begin production immediately. Our supply chain are recommencing deliveries to us week commencing the 4th of May, these deliveries are now booked in. We will be attempting to contact all customers by phone on the 5th/7th of May to confirm a delivery date, or if your plans have changed arrange cancellations. Thank you for your patience.
For new customers placing an order from the 1st of May, we will not start to process these orders until the 12th of May, if you make a purchase during this period please keep this in mind, especially if you have fitters booked.
The checkout is currently disabled for new orders.
To assist the Government in fighting the Covid-19 virus they have asked all non essential businesses to close. This is to protect the well being of all staff and customers and to help stop the spread of the virus.
Our factory and office will be temporarily closed for 3 weeks.
Please rest assured, all orders will be fulfilled as soon as we are able operate again. If you are awaiting an open order, we will contact you in due course to re-arrange your delivery date.
We thank you for your patience and understanding during these difficult and unprecedented times.
Phones & emails will be monitored remotely over the next 3 weeks but you might not get a reply straight away.
Useful contact details:
T. 01489 797 130 please leave your contact details