Sally Knight

I ordered a Carron Rio corner bath from The Whirlpool Bathshop during the Coronavirus Pandemic. Whilst the bath was of lovely quality and much admired by both my plumber and electrician, the communications with The Whirlpool Bathshop throughout the process were poor. Whilst I appreciate these are unprecedented times - I was disappointed that I had to be the one to call the company to get updates on progress rather than the other way round! I also didn't appreciate being flagrantly lied to by customer services on at least one occasion! However, the bath itself is lovely and I am greatly enjoying using it, but for the lack of communication throughout the ordering and delivery process I would have rated the company as 5*