Such a great experience. Renovating a bathroom can be pretty stressful, with all the different things to be sourced and different tradespeople to coordinate with, but the bath was the easiest part of the whole thing. Communication was great, and they were even able to move the controls to allow for my oddly shaped room! I was sent diagrams with really detailed measurements so I could check everything would be spot on before I confirmed the order. They really went above and beyond to make sure everything was going as I wanted it. Delivery was quick and, although there was a delay due to a delivery lorry breaking down, the communication was excellent and I was kept up to date on what was happening, even though the delay was only overnight. The staff were incredibly helpful and friendly both in email and telephone contact. My bathroom fitter was very impressed with the bath, he said he said it was a breeze to fit and, although it was heavy to get upstairs, once it was in place they were able to get it up and running very quickly with no fuss or faffing about. The bath itself is gorgeous and the jets are lovely. The side panel fits like a glove and the screen keeps all the water nicely in the bath (those with children will know that not all shower curtains or screens are up to the job!) so clean up afterwards is a piece of cake. The power on the jets can be adjusted from 'stress-busting' for me, down to just fun bubbles for the kids. I also have a chronic back and hip problem, as a result of an accident, and the jets on the 12 jet L shaped tub are in exactly the right place to offer some very welcome relief when I am having a bad day. I was hesitant to splash out (excuse the pun) on a whirlpool as they are significantly more expensive than a similar size and shape standard bath, but it has proved to be more than worth the extra and I am totally in love with my new bathroom.