Anonymous

Buying a bath, especially a fancy whirlpool one, is out of most peoples usual area of comfor, especially doing it online. Have I got the right size, will it fit etc. Using The Whirlpool Bath Shop was a great decision, luck and a bit of Googling brought us together. They were amazing from start to finish.

Steve Hart

Bath arrived two days after original delivery date due to missing components/electronic control issues!, not really sure which. Delivery driver dropped off the pallet right by the front door but is not to keen to wait while I inspected the product for damages as they have other deliveries to complete, he had no option however as I refused to sign for delivery until I carried out a cursery inspection. Bearing in mind I was on my own at the time of delivery and the bath is tightly wrapped and strapped to two pallets think that as a supplier you should allow a more reasonable amount of time for the goods to be taken off the pallets and indoors for a more thorough inspection before absolving yourselves of any liability for damage incurred in transportation. However product looks great, nice quality, awaiting installation so functionality not yet known. Perhaps an alternative delivery should be considered i.e. two man assisted delivery and unpacking/inspection.